All Activities
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Connecting With Customers Through WhatsApp
Businesses all over the world are usingWhatsApp to get results. Discover how WhatsApp can grow your business with features that help you acquire customers, enable transactions, drive awareness, and build customer relationships.
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Rich Rao, Facebook
Rich Rao leads the Small Business Group for Facebook. Prior to Facebook, Rich spent a decade helping businesses drive innovation by adopting and leveraging cloud computing technologies at Google.
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Mark D'Arcy, Facebook
Mark D'Arcy is the Vice President of Global Business Marketing and Chief Creative Officer at Facebook. In his role as Vice President of Global Business Marketing, Mark leads the vision and strategy for a global team of marketers that create...
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Understand the Community Standards
Learn how the Community Standards can help protect the authenticity, safety, privacy and dignity of your community members.
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Launch your community online
Plan a successful community launch strategy with defined milestones, objectives, success metrics, organic and paid growth.
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Introduction to Collaborative Ads
Learn how Collaborative Ads work and how they benefit both brand and retail partners.
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Gene Alston, Facebook
Gene is responsible for the global business and operations teams for Facebook's Commerce initiatives. Gene joined Facebook in 2017 to lead the GMS Partnerships team and prior to that he spent his career in roles spanning payments, commerce and digital...
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Carolee Gearhart, Google
Carolee Gearhart is Google Cloud's Vice President, Worldwide Channel Sales and Global SMB Sales. She is responsible for the tens of thousands of partners attached to Google Cloud’s business, ensuring that Google Cloud’s sales team has a selection of highly...
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Understand and measure content performance
Use insights to better understand how your members engage with content and determine if you need to adjust your strategy.
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Expand the influence of your community
Learn how to establish partnerships with other organizations to amplify the impact of your community.
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David Fischer, Facebook
David Fischer is the Chief Revenue Officer at Facebook. He is responsible for Facebook's advertising business and manages the Sales and Marketing teams worldwide. Prior to joining Facebook in 2010, David was Vice President of Global Online Sales and...
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Monique Nelson, UWG
Monique L Nelson is chair and chief executive officer of UWG, the country's longest-standing multicultural marketing agency. She took the helm of the agency in May 2012, when founder and advertising pioneer Byron Lewis retired.
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Gabby and Rozalynn Goodwin, Confidence
Thirteen-year-old Gabby is the CEO of Confidence. She and her mom Rozalynn invented GaBBY Bows, the first and patented Double-Face Double-Snap Barrette to save families time, money and frustration. Solving the age-old problem of disappearing hair barrettes, GaBBY Bows are...
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Unsung Heroes: Ballet After Dark
Often positive change happens because of the extraordinary effort of ordinary people. Here we celebrate the stories of visionary individuals who dared to move the world to a better place.
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Gather feedback and report data
Make informed decisions about your community strategies based on quantitative and qualitative feedback and reporting.
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How to Communicate with Clients in a Period of Change with Jessica Jensen
In the best of times, managing a small business is hard enough. This session explores how to manage your communications with customers and other constituents during a period of intense change -- and coming out on the other side with...
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Journeys in Supplier Diversity hosted by LaMecia Butler with Ricardo Roberts and Sydni Craig-Hart
This session helps business owners learn how to do business as a diverse supplier. Viewers will learn about Facebook’s supplier diversity efforts and hear from two entrepreneurs who will share their experiences providing goods and services to Facebook.
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How to Make Change: Advocacy in Time of Crisis
At the federal, state and local level, policymakers are making choices that will impact every business owner. From loan and grant programs to government contracts to tax credits, never before has making your voice heard been more important. Join this...
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Leanne Purkis, Magic Arts Studio
Leanne Purkis is an artist and teacher who has been teaching crafts to her local community since she was a teen. For 15 years, she’s brought the joy of creation to her local Bucks County, Pennsylvania through Magic Arts Studio....
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Unsung Heroes: Vertex Effects, Inc.
Often positive change happens because of the extraordinary effort of ordinary people. Here we hear the stories of visionary individuals who dared to move the world to a better place.