Duration: 120 minutes
Exam audience: community leaders, brand managers and social managers who possess the skills and knowledge for managing, scaling and connecting online communities and understand platform policies and regulations.
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This course prepares you to build and maintain a meaningful community by defining its mission, goals and success criteria.
In this course, you'll examine key processes that community managers use to build and scale their online communities.
In this course, you'll explore best practices and tools for building an engaging content strategy for your community.
Engage and moderate your online community by onboarding new members, fostering personal connections and managing conflict.
Learn ways you can measure your community's performance, make decisions based on insights and monetize to generate revenue.
