
Duration: 120 minutes
Exam audience: community leaders, brand managers and social managers who possess the skills and knowledge for managing, scaling and connecting online communities and understand platform policies and regulations.


Duration: 120 minutes
Exam audience: community leaders, brand managers and social managers who possess the skills and knowledge for managing, scaling and connecting online communities and understand platform policies and regulations.
Learn how to build, grow and maintain a meaningful community by defining its mission, goals, success criteria and guidelines.
In this course, you'll examine key processes that community managers use to build and scale their online communities.
Examine best practices and tools for building an engaging content strategy that aligns with your mission, goals and audience.
Engage and moderate your online community by onboarding new members, fostering personal connections and managing conflict.
Learn ways you can measure your community's performance, make decisions based on insights and monetize to generate revenue.