Engage and moderate a community
Learn how to onboard new members, foster personal connections and manage conflict within the community.
All Activities
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How to Communicate with Clients in a Period of Change with Jessica Jensen
In the best of times, managing a small business is hard enough. This session explores how to manage your communications with customers and other constituents during a period of intense change -- and coming out on the other side with...
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Unsung Heroes: Vertex Effects, Inc.
Often positive change happens because of the extraordinary effort of ordinary people. Here we hear the stories of visionary individuals who dared to move the world to a better place.
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Leanne Purkis, Magic Arts Studio
Leanne Purkis is an artist and teacher who has been teaching crafts to her local community since she was a teen. For 15 years, she’s brought the joy of creation to her local Bucks County, Pennsylvania through Magic Arts Studio....
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Gabby and Rozalynn Goodwin, Confidence
Thirteen-year-old Gabby is the CEO of Confidence. She and her mom Rozalynn invented GaBBY Bows, the first and patented Double-Face Double-Snap Barrette to save families time, money and frustration. Solving the age-old problem of disappearing hair barrettes, GaBBY Bows are...
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Develop community strategies and processes
Explore key processes to build and scale online communities.
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Journeys in Supplier Diversity hosted by LaMecia Butler with Ricardo Roberts and Sydni Craig-Hart
This session helps business owners learn how to do business as a diverse supplier. Viewers will learn about Facebook’s supplier diversity efforts and hear from two entrepreneurs who will share their experiences providing goods and services to Facebook.
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Edlynne Laryea, Facebook
A passionate advocate of new technology, Edlynne Laryea has spent the majority of her career using emerging tech to help organizations transform how they connect with the consumers of today. She is an expert in helping companies adapt to new...
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Monique Nelson, UWG
Monique L Nelson is chair and chief executive officer of UWG, the country's longest-standing multicultural marketing agency. She took the helm of the agency in May 2012, when founder and advertising pioneer Byron Lewis retired.
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Collaborative Ads
Learn how brands and retailers can partner to create performance marketing campaigns using Collaborative Ads.
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Gene Alston, Facebook
Gene is responsible for the global business and operations teams for Facebook's Commerce initiatives. Gene joined Facebook in 2017 to lead the GMS Partnerships team and prior to that he spent his career in roles spanning payments, commerce and digital...
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Paying It Forward with Carolyn Everson
In this session, we’ll hear about the importance of giving back and learn about businesses that have found ways to support their communities in times of crisis.
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Mark D'Arcy, Facebook
Mark D'Arcy is the Vice President of Global Business Marketing and Chief Creative Officer at Facebook. In his role as Vice President of Global Business Marketing, Mark leads the vision and strategy for a global team of marketers that create...
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Rich Rao, Facebook
Rich Rao leads the Small Business Group for Facebook. Prior to Facebook, Rich spent a decade helping businesses drive innovation by adopting and leveraging cloud computing technologies at Google.
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Make strategic content decisions for a community
Learn best practices and tools for building an engaging content strategy that aligns with your community mission and goals.
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Unsung Heroes: Nandy's Candy
Often positive change happens because of the extraordinary effort of ordinary people. Here we hear the stories of visionary individuals who dared to move the world to a better place.
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LaMecia Butler, Facebook
LaMecia Butler is a Program Manager for Facebook Global Supplier Diversity whose mission is to help diverse-owned businesses do business with Facebook and with the people and communities it connects. She manages the team’s global supplier community efforts in addition...
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Brie Carere, FedEx
Brie Carere is the Executive Vice President and Chief Marketing and Communications Officer for FedEx Corp. In her role, Carere oversees the company’s global marketing and communications, including advertising, brand and reputation, product and business development, innovation, e-commerce, retail marketing,...
